1. Processing Time

Orders are processed within 1 to 3 business days (excluding weekends and holidays). You will receive a notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

Shipping Method             Estimated Delivery Time

Standard Shipping            7-15 Business Days

Delivery times may vary based on location.

3. Domestic & International Shipping

We currently ship within Australia.

We also ship to select countries globally. International orders may be subject to customs fees, taxes, and duties, which are the buyer’s responsibility.

4. Order Tracking

Once your order has shipped, you will receive a tracking number.

5. Delayed or Lost Shipments

If your order is delayed or lost, please contact our customer service team.

6. Shipping Changes & Address Errors

Ensure that your shipping address is accurate. We are not responsible for incorrect addresses provided by customers.

7. Returns & Exchanges

For details, please refer to our Return Policy